Grand Win Casino
Grand Win Casino
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Who we are
Our website address is: https://thegrandwin.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Covid-19 Updates
It's time to play again! Welcome back!
Many precautions have been put into place for our reopening to keep everyone as safe as possible.
The casino, including slot machines will be cleaned extensively and frequently throughout the day. We are also fogging the facility daily with an EPA-approved fogging system.
• The casino will be smoke-free until further notice.
• Hand sanitizing stations available throughout the property.
• All slot machines are now switched on and ready to play. To continue following social distancing guidelines, chairs are still spaced out, but you can now choose from our full selection of slot machines.
• Table games will not be open at this time.
• The River's Edge buffet will remain closed. The restaurant is open with limited seating and takeout is also available.
• Guests will be able to order drinks at the Sand Bar but seating will be limited and spaced to allow for 6-feet distancing.
• Masks are required to be worn at all times inside Grand River Casino.
• Upon arrival the temperature of each guest will be checked with a noninvasive thermometer. No guest or employee with a temperature above 100 degrees will be allowed to enter.
Expected social distancing guidelines will be posted for guests to follow, including:
Not Feeling Well? If you have a cough or fever, you should NOT enter this facility.
Practice Social Distancing. Always stay at least 6 feet apart from anyone outside of your group.
Wash your hands often. Wash your hands with soap and water for at least 20 seconds.
Limit Unnecessary Contact. Refrain from touch others. This includes hugging and shaking hands.
Wear a mask. Face masks are required to be worn at all times inside Grand River Casino. No one will be
permitted without a mask.
FAQ's
Did anything happen to my Gold Club account while you were closed?
You are a valued Gold Club member and your account remained active during the closure. You’ll be able to continue right where you last left off!
How do I get a copy of my Win/Loss Statement for my taxes?
We understand your win/loss statements are an important piece to your tax filing. Please complete and return the win/loss statement request form in order for your statement to be processed. Completed forms can be emailed to cvermillion@grandrivercasino.com or fax to 605-845-3880. Please allow 1 week for processing.
When can I book a future reservation for your hotel? What happens if I have a current reservation while you are closed?
We are once again taking reservations! Call the lodge for reservations or book on our website. All reservations made before our closure were cancelled without penalty.
Are you cleaning the casino?
Cleanliness is of utmost importance to us, for the safety of our guests, staff, their families and our community. We have received recommendations from the South Dakota Department of Health and guidelines from CDC, and have been going above and beyond them to make and keep Grand River clean, healthy and safe.
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Can I redeem my slot vouchers that expired while you were closed?
Your expired redemption tickets can still be redeemed at the cage. We look forward to seeing you soon!
Grand Win Casino
Grand Win Casino